jumbouggaustralia.com.au  is the shopping website of Jumbo Ugg Australia (Website) that allows consumers to browse, select and purchase products from Ugg boots Australia (jumbouggaustralia.com.au).

Use of the our Website is subject to acceptance of these Terms and Conditions.


Every effort has been made to ensure the information contained on the Website is correct, however jumbouggaustralia.com.au  makes no warranty as to the accuracy, comprehensiveness, or correctness of any products on the Website, and provides all products on an “as is” basis.

jumbouggaustralia.com.au, including our partners, directors, officers, shareholders, employees, agents, contractors, and other third parties associated with running the Website, to the maximum extent permitted by law, disclaim all liability and responsibility for any loss or damage that might be suffered by you or any third party caused by the Website or the products sold on it including, without limitation, loss or damage suffered as a result of negligence.


For information on how we collect and handle personal information please see our Privacy Policy.


In order to purchase products from the Website, you will need to create an account.

As an account holder you are required to provide jumbouggaustralia.com.au with accurate personal information including a valid email address. Provision of another person’s details as your own will not be deemed acceptable.

As an aide to fraud prevention we may require proof of identification of the cardholder prior to releasing the order.

Any personal information collected by us shall not be disclosed to any third party unrelated to us unless such a disclosure is authorised or required by law, or you have expressly consented to such a disclosure. jumbouggaustralia.com.au otherwise relies on its Privacy Policy.


Credit card information collected for the purpose of payment of products purchased at jumbouggaustralia.com.au will be stored securely using a PCI DSS compliant solution.
Credit card information will be masked on your account and will not be visible to our customer Service operators.
Provision of credit card information as payment for the product/s constitutes an agreement for your purchase of the selected product/s.
You must not pay or attempt to pay for product/s using fraudulent credit card information.


If you create an account on our Website you will be required to provide a password. You acknowledge that you are solely responsible for maintaining the security of your password.

Each time you use the password, you will be deemed to be authorised to access and use the Website in a manner consistent with these Terms & Conditions. This means that you are responsible for any products purchased using your account details.

You must notify us if at any time you believe someone has access to your password.


You may post reviews and make comments on the content on our Website. The content however must not be illegal, obscene, threatening, defamatory, infringing of intellectual property rights, invasive of privacy, or otherwise objectionable to third parties and is not permitted to consist of or contain software viruses, commercial solicitation, mass mailings, or any form of “spam.” jumbouggaustralia.com.au reserves the right to remove such content at any time, and without notice to you.

If you post content, and unless we indicate otherwise, you grant jumbouggaustralia.com.au a nonexclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, distribute, and display such content on its Website and on any other marketing material we may create.

If you opt out of the Post a review email it will unsubscribe you from those communications only. The user will still get the promotional emails if subscribed but will not get the review email for the purchased product.


All prices are listed in Australian Dollars and include GST.

All prices are subject to change. All prices displayed on this Website are only valid online at the time shown.


    jumbouggaustralia.com.au attempts to present the availability of stock accurately however stock availability constantly varies and is only valid at the time shown.

If an ordered item isn’t available or we are unable to fulfil your order we may attempt to arrange an alternative item or will provide a full refund.

For more information please see our Delivery Information page.


For information on how jumbouggaustralia.com.au au will communicate with you please see our Privacy Policy.

    Once you have placed your order, jumbouggaustralia.com.au are unable to cancel, add, remove or make changes to your order including your delivery details, items, colours, sizes or removing the items from your order.

jumbouggaustralia.com.au also reserves the right to cancel your order if:

  • You provide an unauthorised credit card
  • We are unable to process payment on the credit card provided
  • You provide invalid personal details
  • If, when required, you cannot provide acceptable proof of identity
  • The product has become unavailable
  • If, for any reason, we don’t reasonably believe we can successfully complete delivery

jumbouggaustralia.com.au will attempt to notify you before cancelling your order.

    If you breach these terms and conditions, jumbouggaustralia.com.au reserves the right to suspend or terminate your account at any time without prior notice to you. If your account is suspended or terminated, you will not be able to access the Website.

If you are awaiting delivery of products, we reserve the right to cancel your order. A refund may be issued to the original method of payment used during the purchase process.


For information on delivery, please see our Delivery Information page.


jumbouggaustralia.com.au offers a 30-Day Return Policy. This policy includes rights you are entitled to under the Australian Consumer Law.

You are liable for the postage cost of returning products purchased from our Website.

All returns are subject to 20% restocking fee. Exchanges are not subject to restocking fee.

If the product is faulty when you receive it, you may choose to return the product to jumbouggaustralia.com.au for a full refund. Faults will be assessed by our customer service team and we may also consult with the supplier or manufacturer. If the product is found to be faulty you will receive a full refund.

For more information on our returns policy, please see our Returns Policy.



Refunds will only be issued in accordance with our returns policy and will only be made to the original account used for payment. In some limited circumstances we may make a refund to an alternate account if the original has been cancelled or is not available.

jumbouggaustralia.com.au will not consider requests for refunds after 30 days of purchase unless the product is deemed faulty by our customer service team.

If any items are not eligible for a refund we will contact you and return those items to you at your cost. All efforts will be made to contact you, however, if we do not hear from you within 30 days we reserve the right to dispose of your items.

For more information on refunds, please see our Returns Policy.


The risk of loss of goods shall be passed to you upon our delivery of the product to the delivery company.


  1. LINKS

The Website may contain links to other websites on the Internet that are owned and operated by third parties. You acknowledge that we are not responsible for the operation of or content located on or through any such other website.


  • Coupons are issued in Australian dollars (AUD).
  • Coupons are issued on a one-time use per customer and are taken off the total invoice amount.
  • Limit of one coupons per order can be used.
  • Coupons are not applicable to sale items unless stated otherwise.
  • No cash redemption for a coupons code is possible.
  • To redeem a coupons code, enter it at the checkout and click “Apply Coupon”.
  • If you return an item that was purchased using a coupon, you will be issued a new coupon provided that the item is returned before the coupon expiry date.

By submitting your email address on the promotional pages on jumbouggaustralia.com.au you agree to receive our newsletter with updates on new arrivals, competitions, promotions and sales. Please read our Privacy Policy for more information.


This contract will be governed by the laws of Victoria, Australia. Any dispute arising out of your use of the Website, or the products purchased on it, will be subject to the exclusive courts of that jurisdiction.


When you register your personal details to establish an account or to place an order, a secure server is used. Secure Sockets Layer (SSL) encrypts the information you send through this website. jumbouggaustralia.com.au makes no warranty in respect of the strength or effectiveness of that encryption and accept no responsibility for events arising from unauthorised access of the information you provide.


All information, text, material, graphics, software and advertisements on the Website are Copyright of jumbouggaustralia.com.au its suppliers and/or licensors, unless expressly indicated as otherwise.

The Website content is protected by Australian and international copyright and trade mark laws.

You must not modify, copy or distribute the Website content in any way except as expressly provided for on the website or expressly authorised in writing by us.

You must not frame or embed in another website any of the material appearing on this website without our prior written consent.

You may use the content of this Website only for the purpose of shopping on this Website or placing an order on this Website and for no other purpose.


jumbouggaustralia.com.au reserves the right to change these Terms and Conditions of its service without informing you. You should check our Website regularly for any updated Terms and Conditions.

The Terms and Conditions for existing orders shall be upheld by jumbouggaustralia.com.au


You can find our contact details on our Contact Us page.